osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Handling Multiple Websites
How are most people handling osticket for handling/monitoring several websites? We have 3 different URLs that will send ostickets to firstname.lastname@example.org and we cannot tell which site the tickets came from? And is there a way to personalize for each website when responding to tickets? People are not recognizing when we respond to tickets cause it comes from our corporate email address and not from the individual URL. Trying to separate and look more professional when dealing with customers.