Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

In this Discussion

osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

No priority escalation

I just upgraded to 1.10 and I cannot find the priority escalation option under Manage -> SLA Plans. Is the feature removed or am I missing something?

Comments

  • So I'm not sure what you mean... as osTicket has never had a "Priority Escalation" feature.
  • uhh..this one.
    priority.png
    547 x 140 - 23K
  • Then you or someone else modified your core files.  As I said osTicket has never had a "Priority Escalation" feature.
Sign In or Register to comment.