osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
How to change print design/template?
Q: In the Admin Panel there is no template for printing, isn't it?
If I want to change the look and feel of the printed pdf in agents panel, I have to modify /include/staff/templates/ticket-print.tmpl.php?
in ticket-print.tmpl.php there is a css file included
<?php include ROOT_DIR . 'css/thread.css'; ?>
Is this right? I guess it has to be
<?php include ROOT_DIR . 'css/thread-print.css'; ?>