osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
My Tickets queue showing team(?) tickets in addition to "my" tickets 1.10
In our current environment, the My Tickets queue shows only tickets assigned specifically to an agent, and does not include team tickets.
It appears in 1.10 that it is also showing what I think is team tickets, that haven't yet been claimed?
The tab bar shows the correct count of tickets, but shows a different number of tickets in the queue when selecting that tab.
Is anyone else experiencing this behavior? I tried looking through the new Roles settings and don't see any where to change this.