osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Everyday I receive mails with this error. Whole message in attachment.
As I understand this happens when users trying to attache something.
However, no one complains about attachments in servicedesk....
[INSERT INTO `ost_attachment` SET `file_id` = 1733, `type` = 'D', `object_id` = 8222, `name` = 'screenshot-BdLc']
Duplicate entry '8222-1733-D' for key 'file-type'<br /> <br />