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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Relationships between tables


I am currently writing an app to access the osTicket database on my server, and would like to do some exporting of data so that I can create custom reports.

Is there a diagram or some details on how the database tables are related to each other?  I have tried to use the Reverse Engineer option in MySQL Workbench, which will give me the tables but not any references between them.

Any ideas? 

Cheers. :)


  • If the devs have a relational diagram they have never released it.  You will have to look at it and figure it out yourself.
  • Aye, I thought that may be the case. Thanks anyway :)
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