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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now


so i have set up a personal signature to go out with my ticket responses but somehow it is showing ,"Your The Professional center (PCCD) - Ticket System Team," before it shows warm regards. just like it shows below. where do i remove this standard greeting :Your The Professional center (PCCD) - Ticket System Team," thanks

Your The Professional center (PCCD) - Ticket System Team,

warm regards.


  • edited December 2016
    Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance.  The more information you give us the better we will be able to assist you. Thank you.

    Could it be the Departmental Signature?  Admin panel -> Agent -> Departments -> your department

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