osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
[resolved] OSTicket v1.10-stable Time issue
Reading the other posts, I've managed (I think) to triple check all my timezone settings. But there is quite the time difference between osticket and the current time. Here are some screenshots of settings. Not sure if it matters, but AST is interpreted as Asia/Riyadh which is wrong. Should be Atlantic Standard Time.
This photos shows tickets open early early morning which is not accurate.
So in MySQL, the ticket that shows it opened at 5:09am in OSTicket was actually 12:09pm in MySQL which is accurate. It should be 12:09pm.