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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Searching for tickets auto text feature whacked

edited February 2 in General Discussions
Using google search everyone knows what search auto-complete is. there is some oddball variation on the ticket search, where in it shows tickets found by count by assigned agent which screws up the search in general and also allows you to select an auto display item yielding a bad search  - the enter key here also yields lots of unexpected results and bad searches.

It is clumsy and breaks the general search functionality. There is another autocomplete problem in this version regarding creating a ticket and searching for a user I'll create another ticket/discussion for that but it may be related

Comments

  • This does not appear to be a suggestion or feedback.  Moving to General Discussion.

    Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance.  The more information you give us the better we will be able to assist you. Thank you.
  • it was said it was filed under troubleshooting
  • It was posted under Suggestions and Feedback.  I moved it to General Discussions.
  • for v1.10

  • and everything else?

  • @dsoden, did you not read the link ntozier had posted? There is information that is need for people to better assist you. Please read what he had posted previously about the guidelines on posting, then post all the details that is usually necessary to better assist.
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