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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

new ticket autotext for finding user broken

edited February 2 in General Discussions
when you create a ticket, you get a div layer pop up or layer over where you have to search or create a new user - we have users for sure but the search and autotext is not finding any users so we have to close the screen and enter in the details on the actual ticket - this almost renders the system useless 

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