osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
I am very new here and start playing with selfhosted OsTicket today. During email setup, I am having problem in "Sending Email via SMTP". Below is my setup:
Port number: 587
But I get the message "Failed to connect to rhs9009.star1.nesdis.noaa.gov:587 [SMTP: Failed to connect socket: Permission denied (code: -1, esponse: )]".
I also tried port 25, and got the same error message.
FYI, I have another ticketing tool installed on the same machine, and I have verified the above SMTP server and port 25 work successfully on that tool.
Any help is apprieciated.
Below is the OsTicket that I installed:
osTicket Version v1.9.2 (4827655)
Server Software Apache/2.2.15 (CentOS)
PHP Version 5.3.3
MySQL Version 5.1.73
gdlib Used for image manipulation and PDF printing
imap Used for email fetching
xml XML API
xml-dom Used for HTML email processing
json Improves performance creating and processing JSON
gettext Improves performance for non US-English configurations
mbstring Highly recommended for non western european language content
phar Highly recommended for plugins and language packs
cgi.fix_pathinfo = "1" is recommended if AJAX is not working
Database Space Used 0.26 MiB
Database Space for Attachments 0.01 MiB
Thank you in advance,