osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
How to have a ticket filter time based
I cant find a ticket filter whereby after a certain time period, I am able to assign new tickets to a different department.
For example, business hours it'll send to email@example.com, after business hours it'll send to firstname.lastname@example.org.
Is there a function to do this?
osTicket Version : v1.9.15 (70898b3)
Web Server Software : Apache
MySQL Version : 5.1.73
PHP : 5.3.3