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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Beginner here - trying to set signature with a graphic

Hi, I'm trying to set a signature using a graphic (our logo) and I can't upload from my computer, and I can't figure out where to upload the image to link to it. Help! thanks!


  • The Signature field does not accept images in it.  Never has to my knowledge.
  • @Ifr1979

    Have you tried the email templates. Thats where I added my signatures for email notifications to customers. If that is what u asking for.

  • @karel - I'm trying to set a signature for outgoing messages. Another problem I'm seeing now is that whatever text I put in there is being truncated. The issue spans across different browsers too (I'm in Chrome but tried Firefox and Safari). Appreciate your help!
  • Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance.  The more information you give us the better we will be able to assist you. Thank you.
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