osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Few Questions about osTicket
First of all osTicket is very cool but REALLY unripe :D
- How can i automaticly close tickets if there are no answer about X days?
- How can i automaticly delete tickets if they are closed about X days?
- How can i send a automatic email if a ticket was close?
Thanks in advance.