osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
How do you customize the English phrases?
I'm running v1.10 (901e5ea), but I don't think that really matters, because this is a very basic question...
I want to change the wording in a number of spots that aren't covered by templates - the "thanks for registering" email, for instance. Best as I can tell, this can't be done through templates (right?). In looking at the code, I found that there are references in a couple of places - in the i18n > en_US > templates folders, and in the relevant PHP code for whatever I'm changing.
However, changing values in either of those places didn't seem to change what I see in any way - even after clearing browser and server caches.