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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

[resolved] New user can not enter the name

edited March 2017 in General Discussions
Hi, when I add a new user can not enter the name as the field creates new user is not clickable, it remains gray how can I do?
The other functions do not give any problem.



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  • Sorry,
    Os Ticket 1.10
    S/o: Ubuntu 16.10
    Apache 2
    Php 7.0.17-2
  • I would first try downgrading your PHP to 5.6 and report back the results.

  • Solved, I installed the software on a debinan machine with apache 5. and now works correctly.

    Thank you
  • Glad you got it figured out and thank you for sharing what you did to do it. I will mark this resolved. Feel free to start a new thread if you run into any other problems.

This discussion has been closed.