Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

In this Discussion

osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

change default ticket display sort

System Information:
PHP Ver.: 5.3.29
O/S:  Unknown hosted server (windows server)
Client or Staff side of UI: Windows
MySQL Ver.:  5.0.8
osTicket Ver.:  v1.10

I saw that in v1.9 that there was no easy way to change default ticket display sort.  I would like to change the default display sort to be due date.  Any way to do this in v1.10?

Comments

  • I have two questions;

    1) Can you update your php to 5.6.x? You are not on a supported version for OSTicket v1.10
    2) If you are using MySQL, your version is way out dated. Are you sure you are using MySQL?
  • ooops.  My error.  I verified with host provider that I have MySql 5.6

    Also, I upgraded php to 5.6.22
  • So is this all set now?
  • nope.  Still would like to know how to change the default display sort to due date.
  • You can only sort on the columns on the screen.

    You could use advanced search to create a search based on due date and save it, and use that.
Sign In or Register to comment.