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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Default values for os_staff?

I have upgraded to v1.10 but now i can't login because the ldap plugin has been overwritten. All my users are set to ldap so i need to know the defualt value for a staff member that doesn't have ldap set. Any ideas? 


  • Upgrading osTicket does not in fact update your LDAP plugin.  It certainly doe snot change your settings or overwrite anything.  Perhaps you should update your LDAP plugin.
  • Turns out i did the update wrong.

    In answer to my own question the default value for backend in ost_staff is 'local'
  • Local there would mean that your staff can only use the local (osTicket) authentication ... not LDAP. :)
    If you want to set it to either it should be blank.
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