osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
why is it so hard to get osTicket up and running
I downloaded v1.10. I created a folder on my hosting account www.mydomain.com/osticket and via FTP uploaded the files under "upload" to my hosting server. I have then tried for hours to get osticket to the setup screen but all i get are errors. i have checked the file paths, spelling, everything. i have checked for the correct versions of php and mysyql. I have searched for hours reading every install posting I can find. I have watch more then 10 youtube videos, most of which do not deal with this type of installation. i have followed the steps, even the ones that are wrong, on the osticket wiki write up. nothing works. i have change the ost-sampleconfi to ost-config. it seems that this should be a no brainer but i am obviously not the only one having trouble. what am i missing?