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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Letting user select a username during registration


I am running version 1.10 of OS Ticket and wondered if there is a way to let people select their own username during the registration process. I have tried adding a field called username in the contact information form but it does not set this as the username it just adds the information to the contact details.

i would really like users to select a username that they can use to login with instead of having to use their email address for logging in.

Any help would be appreictaed.



  • It is not possible to do that in osTicket at this time.

  • Thanks for letting me know. I'll stop trying to work out how to do it then!
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