osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
I have recently created a custom list with some labels. When a user create a ticket, they can choose one of them with a drop-down list.
I would like to when a user choose a label in this drop-down list, the field "issue summary" will be automatically completed by a general name.
Is it possible?
Thanks a lot.