osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
I'm using multiple Help Topics, one of my help topic is using the default form to open the tickets.
But I have created a new one and I'm using custom forms, everything works fine except that I'm not able to use a custom field as a Subject of the ticket.
I've tried to set the variable name of that field to subject but it doesn't work
I'm wondering if it's possible to use custom field as a subject. For now I only see the Help Topic name (see the print screen) except when I use the default field Issue Summary.