osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Best way to save a local/offline searchable version of all tickets?
I need to save all tickets to my computer so I can search in them/view them later. Perhaps one big pdf or several pdf files?
I haven't upgraded my system yet so I don't know much about the pdf-printer function in osticket. How safe is it to use this function - are any pdf files/temp files of tickets saved on my server or does it use any external pdf-printer function (tickets contain private information - email addresses etc. so I need to be sure of this).