osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
[resolved] Can osTicket send a link to an answer to a ticket instead of emailing it?
Hi, I sometimes need to send information that shouldn't be emailed (emails are not secure enough for sending passwords etc.). OsTicket emails my answer to tickets - can it instead send a link to the answer, that can be viewed after the person has logged in?