osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Locked out my Agent accounts
Instead of leaving one of my agent accounts as it was (working), I thought I had LDAP (AD) set up right and went ahead and set the agent accounts to use LDAP for authentication. Now I get a 500 error when I try to log in as an agent. Is there anyway to change the setting back so I don't have to reinstall the app?