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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

How to increase the basic search matching query results list size


osTicket 1.9.15

I have modified the basic search to enable me to search for other ticket fields other than ticket number. However, whenever I start a basic search for, e.g. ticket number, I am always shown just the first 8 results matching my query as a drop-down, even though there are considerably more than 8 possible results.

I cannot see how to increase the size of matching results displayed. This is important because I can search for a user's email address but, even though there are more than 8 customer accounts that match the email (e.g. I only ever see the first 8 that match the query.

Please see the attached screenshot.




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