osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
[resolved] osTicket-v1.9.15 Prefix already in-use
I imported the existing database of OS from the current hosting to a new hosting. While installing, I encountered an error message that says, Prefix is already in-use. On my control panel, I have two databases together. The 2nd database does not have this prefix.
I changed the first database's prefix and still get the similar message. I hit F5 and retype the info with all over again. This time I changed the prefix. Nothing work. Please help. Thank you for your time.