osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
AD/LDAP authentication works for agents but not users
We would like to set up our osTicket instance to use AD for authentication of users. Not sure why we are able to do this for the Agents but not users. We want users to be able to login and check tickets or create tickets. We don't want to use the account creation through osTicket.