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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

New versions and updates for 1.10

Hi All, 
Since the release of 1.10 we are quite satisfied with osticket but, the search option is still not optimal imho.
Do other users agree with me or is it my brain-damaged way of thinking? 

Are there any plans for new releases of osticket in the near future? 

For auditing purpose i would like to have a simple expansion in the Agents list, one extra colom, with Administrator y/N or an other way of reporting what user is in administrator role. When we are audited the auditor wants to see quickly who has what rights.



  • edited May 2017
    This does not appear to be a Suggestion of Feedback.  Moving to general discussion.

    Re Search: I do not have an problems with it.

    Q:Are there any plans for new releases of osticket in the near future?
    A: Yes.  1.11 is the next planned version.

    Re: Admin role.
    Most agents do not need to be part of the admin role.  Maybe you should just removed them.  Admin role is for being an Admin in osTicket (changing site configurations) and should really be locked down.
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