osTicket v1.10 (Latest Release)
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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go
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Sort tickets by last date internal note
I found a couple of discussions related to sorting tickets by last date of internal note:
Did this feature make it to versions 1.10? Is it planned for next version?
Did this feature make it to versions 1.10?
But Advanced Search might let you search open tickets by Last Response.
Is it planned for next version?
A: I don't know. Next version (1.11) will introduce the Custom Queues feature which allows for a lot of flexibility in regards to how tickets are listed in displays. see:
Look forward to 1.11 version
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