Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

In this Discussion

osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Same message sending

Hi experts,

We are using osTicket (v1.9.14). 
I have a problem. The same agent message is constantly being sent and also agent has closed the browser after writing the message.

Like this:

- User : Hi..........
- System : Auto Assignment .
- Agent : Problem solved.
- Agent : Problem solved.
- Agent : Problem solved.
- Agent : Problem solved.
...

What is the cause of this problem ? Any idea ?

Best regards.


Comments

  • Could it be that the message was a replied email... and the email is not getting deleted from the POP/IMAP account?
Sign In or Register to comment.