osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
AD authentication working only for agents
I`m new with OSTicket and testing on y organization. Sorry if this questions is naive.
My AD integrations allows to authenticate Agents, but for clients. Why I was expecting, - and it was the reason to choose OSTicket-, is OSTticket to allow cliente authentication when creating their tickets.
IS this posibles? or I`m having some kind of misconfiguration?
Thanks in advance!!