osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
We currently use OSTicket for all of our help desk items. As we are growing we are in need of more extensive reporting abilities. Are there any good plugins anybody can recommend?
I've looked at the plugin from Software-Mods.com, but it really doesn't cover many of the use cases we have mind. Particularly, we need an ability to schedule the report jobs and email summaries.