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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Trouble Migrating Web Hosts

Hi Guys,

New to the forum so hello.

I am trying to migrate my current OSticket install to a Cpanel host. When I move the folders and upload the MySQL to the new web host the website no longer works and just shows error 500. Any ideas?

You can find the new website here -


  • Hello Jacquess, thank you for joining the OSTicket community, we love seeing new people :) 

    I am going to ask that you read the posting guidelines for future posts and also provide us your environment details for better assistance.

    Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance. The more information you give us the better we will be able to assist you. Thank you. 
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