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Issue summary not showing on new ticket screen
osTicket Version: v1.10 (901e5ea)
Web Server Software: MS-IIS/8.5
MySQL Version: 5.5.45
PHP Version: 7.0.15
When I'm creating a new ticket from the Tickets tab, the Issues Summary field is not showing. I would like to be able to enter information into that field to become what is listed under Subject when looking at the tickets on the Tickets tab instead of the Help Topic field being used as the subject field. I have enabled the Ticket Details form so it should be showing.
We are initially going to be created tickets as needed in introduce the system, but having every new ticket's subject be the Help Topic will get confusing very quickly. Even if we created more help topics, it would be impossible and/or not feasible to constantly create them as new issues/topics appear.