osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Is there a function to hide a post in a thread?
Sometimes, a bad email address is entered by a user and a the email bounces back to the system with a failure. It would be nice to be able to hide the body of these posts but leave the message title bar available so that someone could expand the message to deal with the email error itself.