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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Tickets between agents

Hi all
Is it available to open tickets between agents?
Thanks

Comments

  • Q: Is it available to open tickets between agents?
    A: It has NEVER been "available to open tickets between agents".  So I have no idea what you mean.

    What you can do is have your agents have a User account also and open the ticket for their user account.
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