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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Adding a custom field to the Post reply form in the Agent panel. (I want to add a dropdown)


I have seen another forum on this matter however it was over 3 years old and stated that there was an investigation in releasing this feature. Has this now been made available ?


  • I'm not aware of adding more fields to the post reply form ever being even considered for inclusion.
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