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When updating to v1.10 I get up to "simile #4" and then the following error is reported in the Os Ticket error log:
[core]: Upgrader Error
[UPDATE `ost_thread_event` A1 LEFT JOIN `ost__ticket_thread_evt` A2 ON (A1.`thread_id` = A2.`object_id`) SET A1.`thread_id` = A2.`id`] The user specified as a definer ('hjkh293hd'@'%') does not exist.
I have seen a few threads on this same error without any resolution. Can anyone help?