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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

[resolved] Possibility of viewing Help Topic column in the tickets grid

Is it possible to customize the tickets grid in the Open, Overdue, My tickets pages to add a column? It will be of great help for our Agents to view the “Help Topic” column in these pages.



This discussion has been closed.