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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Plesk on ubuntu whats the best PHP version to use ?

i am going to be running 2 languages on osTicket v1.10 English and French.

i did try php v5.6.30 but im getting php errors when using the language buttons if i swap the language more than ones on a page then i get:

Got error 'PHP message: PHP Warning: include(): Failed opening '' for inclusion (include_path='.include/class.translation.php on line 565\n', referer:

So i tried a fast run with php v 5.5.38 and im not haveing any php errors when switching the languages.  just wondering what PHP i should use im using plesk panel.

im also guessing osTicket 1.10 is not ready for php 7 ?thx for your time.

moderators note: removed domain name from post. (ntozier)


  • I'm running plesk on Ubuntu also with php5.5 without issues
  • Your server is telling you that it failed to open the file for inclusion...
    "PHP Warning: include(): Failed opening "

    You should look at your permissions/ownership of the file.
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