osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
cannot complete install of osticket due to missing ost-config.php file
osticket ver 1.10
download and extracted osticket. copied, via FTP, all files in "upload" folder to server, www.domian.com/osticket. renamed ost-sampleconfig.php to ost-config.php and copied to www.domian.com/osticket. typed in www.domian.com/osticket/support and began installation of osticket.
however, I am getting "Configuration file missing! I have gone through this several times making sure I am doing everything as stated in http://osticket.com/wiki/Installation
but I still get same error. I have confirmed that the ost-config.php file is named correctly and in the correct location. what am I missing?