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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Profile Picture

Hello! I want to add a feature that users can upload a profile picture so that admins of my osTicket can easily recognize them. Can someone please help me? Thanks a lot if there's one. :)


  • Moving thread to Mods and Customizations.

    osticket uses Gravatar.
  • Does osTicket can support feature like users can upload their own preferred picture?
  • edited June 2017
    Users can use, its their gravatar. They can upload whatever picture they want.
  • Gravatar is too complicated for the layman user.
  • Then you have a problem.  If a web page that you can log into and set your email address and profile is too complicated for your users, then your users will certainly not be able to create accounts, log into, and describe what their technical problems are by filling out a form, and clicking to submit it, or any other web page with forms on the entire internet.
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