osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
admin cant see open tickets
it is my understanding that the admin should be able to see all open and closed tickets. but when I log in as the admin I can only see tickets that I, as the admin, under the agents page or the admin panel, have created. where or how can I see all the tickets. in earlier versions of osticket I could always seem them.