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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Language files / Files for translation

Hi again,

I have the issue that some of the German translation that our skin is using seems to be a little off respectively not clear enough for users to understand.
In the screenshot you can see the green button saying "Hinzufügen" which, in English, means "Add". The more sensible translation here should be "Überprüfen" (English: Check).
So here comes the question: Is there anything like a translation table that is queried in order to label the buttons or how does this work? Are the buttons simply complete graphics or how can they be adapted?

Again, sorry for maybe an obvious question for a lot of you, but I have not had anything to do with the system until half a day ago...   :-/

Thank you all!  :-)


Dashboard information:

Server Information
osTicket Version v1.10 (901e5ea) —  Up to date
Web Server Software Apache
MySQL Version 5.6.33
PHP Version 5.6.30-pl0-gentoo

PHP Extensions
gdlib Used for image manipulation and PDF printing
imap Used for email fetching
xml-dom Used for HTML email processing
json Improves performance creating and processing JSON
mbstring Highly recommended for non western european language content
phar Highly recommended for plugins and language packs
intl Highly recommended for non western european language content
fileinfo Used to detect file types for uploads
APCu Improves overall performance
Zend Opcache Improves overall performance

PHP Settings
cgi.fix_pathinfo "1" is recommended if AJAX is not working
date.timezone Europe/Berlin

Database Information and Usage
Schema usr_p408107_1 (
Schema Signature 98ad7d550c26ac44340350912296e673
Space Used 8.20 MiB
Space for Attachments 0.76 MiB
Timezone CEST (Interpreted as Europe/Berlin)


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