osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Initiating a mail from OSticket
Is there any way to initiate email from Osticket.
Currently we are only be able to send replies to the tickets created by the ticketing tool.
It will be good for us, if there is any way to initiate a mail from this tool.
In simple words, can we send a mail from Osticket with out any ticket created to a particular user.