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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now


Hi! I added "username" field in the form --> user information. It appears on the page (client) however, it was not saved on the database. I checked the db and username has NULL value. How to fix that?


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    Users already have a username field... So I'm not sure why you would be adding another one.  Also how are you determining that it isn't saving to the DB?
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