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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Position variable

So I wanted to add a position variable field in the client's profile and I want that to be included when he/she is creating ticket so that it is easier to prioritize people. How will I do that?


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    I have no idea what you are trying to achieve let along how you are trying to do it.  My tentative answer is that is not a feature of osTicket at this time.
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