osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Block "postmaster" responses into the ticket
Hi, before to update to 1.10 I created a filter when the system try to send an email to a fake email account, the "error" (daemon, postmaster, etc) is blocked and that error response from the server is not added as a comment into the ticket. Now after the upgrade the filter is not blocking those emails and all the content of the error email is added as a comment in the ticket. I update the filter but still not working.
the ticket looks like:Carlos Aranda
Delivery has failed to these recipients or groups:
The e-mail address you entered couldn't be found.
and so on.
do I need activate something different in another part of the system?
this is my filter looks like:
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|Web Server Software|
|Apache/2.4.12 (Win32) OpenSSL/1.0.1l PHP/5.6.8|