osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
I installed the OS 1.0 core on Go Daddy hosting server. Say our site is domain.com. The problem lies when I set up an email alert for my agent and he never gets an email from OS. His email account is the domain of the site. For example: firstname.lastname@example.org. Seems to me, this email is flagged as spam and Go Daddy Relay server never forward this email alert to his inbox.
Your advice would be greatly appreicated.